Terms and Conditions

1. Acceptance of Terms: 

The client agrees to the terms and conditions outlined in this document, superseding any of their own, regardless of when they were established. Any exceptions must be pre-approved in writing.

2. Scope of Services: 

Software4Business will clearly define the services provided, deliverables, and any limitations.

3. Payment Terms: - 

Fees and charges are as agreed upon. - Invoices are payable within 21 working days unless otherwise stated. - Payments overdue by more than 60 days may result in engagement of a debt recovery agency. All associated legal costs are borne by the client. - Late payments will incur a fixed interest of 10% of the outstanding amount.

4. Term and Termination: - 

Agreement term is as specified in individual contracts. - Grounds for early termination include breach of terms and non-payment.

5. Confidentiality: 

Both parties agree to maintain the confidentiality of proprietary information they gain access to.

6. Intellectual Property: 

Ownership rights and licensing for work created during the contract will be as specified in individual contracts.

7. Warranties and Limitations: 

Any guarantees provided about service quality and accuracy are as stated in individual contracts. Liability is capped at the total amount the client has paid.

8. Indemnification: 

Parties agree to compensate the other for certain acts, including breaches of the agreement or negligence.

9. Non-Compete and Non-Solicitation: 

Clients are prevented from pursuing business with our competitors during and for a specified period after the engagement.

10. Dispute Resolution: 

Both parties agree to negotiation, mediation, or arbitration before pursuing litigation.

11. Force Majeure: 

Neither party is held liable for contractual obligations during unforeseen events beyond their control.

12. Data Protection and Security: 

Measures are in place to protect client data in compliance with relevant regulations.

13. Service Levels: 

Performance and uptime standards, if any, will be defined in individual contracts.

14. Modifications: 

Changes to project or service scope will be communicated and managed as per individual contract terms.

15. Governing Law: 

All agreements fall under Australian law.

16. Assignment and Delegation: 

Software4Business reserves the right to delegate duties or assign rights to third parties or subcontractors.

17. Waivers: 

Failures to enforce provisions do not act as waivers of those provisions.

18. Entire Agreement: 

This document and individual contracts represent the entire understanding between both parties, superseding all prior communications.

19. Notification of Claims: 

Software4Business must be informed of any claims via recorded delivery within 8 days of service delivery or goods provision.

20. Tax Responsibilities: 

Clients in countries with withholding tax regulations are responsible for handling and paying such taxes. Software4Business is entitled to the full invoiced amount without any deductions.